FMFIA Privacy Policy
Our Privacy Policy protects your rights as a consumer.
Who we are
Our website address is: https://fmfia.com.
Notice of Privacy Policy
Your privacy is of utmost importance to us, and it is our responsibility to inform you of how we gather the information and how we use that information. You will receive notice of our privacy policy the first time that we do business with you and every year thereafter.
- We do share information among our company and agency, including name, address, and transaction experience.
- We do not sell customer information to non-affiliated parties.
- We do not provide customer information to outside parties who may use this information for their own purposes.
- We maintain physical, electronic, and procedural safeguards to protect your non-public personal information.
- We do not share any medical or health information among our company and agency or with third parties, except to process transactions or to provide services you have requested or initiated.
What Information Do We Collect
The information that we collect from you and about you is obtained so that we may service your insurance needs and provide you with insurance coverage that you require.
- You provide us with your application for insurance, including your address, telephone number, occupation, prior insurance carrier, and mortgage information.
- We collect prior claims history.
- We collect information on driving record from a third party.
- We collect information on your medical records in case of a bodily injury claim.
- Your transactions provide payment history, underwriting, and claims information.
This information is only provided to employees who are directly involved in the business activity (i.e. underwriting, claims, accounting) which they are involved in.
How Do We Use Information
- We use this information to underwrite your policy, process your claims, and ensure proper billing addresses for you or your mortgage in service to you as a valued member of Farmers Mutual Fire Insurance Association of Comal County & Farmers Mutual Insurance Agency.
- We disclose non-public personal information with a third party that performs claims services on our agency's behalf. The information shared is information that is relevant to perform their services.
- Your personal information is shared with Farmers Mutual Fire Insurance Association of Comal County and Farmers Mutual Insurance Agency in order for us to provide for your insurance needs.
- We may also disclose non-public personal information about you to non-affiliated third parties as permitted by law.
Changes to This Privacy Policy Statement
We reserve the right to amend, change, modify, or supplement this Privacy Policy at any time. If we make material amendments, changes, modifications, or supplements to this Privacy Policy, we will provide our current customers with a revised notice evidencing such action.
Reporting Information
If you have any questions regarding any of the personal information that the Farmers Mutual Fire Insurance Association of Comal County and Farmers Mutual Insurance Agency have in their files, you may submit a request in writing identifying the policy or policies in question and what information you would like verified. If you have any questions about privacy, please contact us in writing at Farmers Mutual Fire Insurance Association of Comal County, 309 E. San Antonio St., New Braunfels, TX 78130. Within 30 days, will respond and a nominal fee will be charged if copies are required. If you believe any information we have about you or your relationship with us is incorrect, please notify us at once. We will take prompt action in making the appropriate corrections.
Maintaining your trust by treating your information confidentially is important to us. We respect your rights and expectations that personal non-public information will not be shared. We do not sell customer information to unrelated third parties. We do share certain information within our company and agency. If you prefer that we do not disclose non-public personal information about you to our affiliates, you may opt out of those disclosures. That is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to affiliates, you may contact us.
Thank you for choosing Farmers Mutual Fire Insurance Association of Comal County and Farmers Mutual Insurance Agency to provide your insurance needs.
